McClainBros/1800heaters.com ("we," "us," or "our") is a trade name of McClainbros Plumbing. We provide residential generator estimates, site assessments, installation coordination, scheduling, and related customer service in the greater Philadelphia area. Contact: (215) 261-5803 · scott@mcclainbros.com.
We collect information you provide directly, including:
We use your information to:
If you opt in to receive SMS messages, we will send text messages related to your generator estimate, site assessment, appointment scheduling, technician arrival updates, photo requests, and related customer-service communications from (215) 261-5803.
Mobile opt-in data, mobile phone numbers, and SMS consent information are never sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
You may opt out of SMS messages at any time by replying STOP to any message we send. You will receive one final confirmation message. Reply HELP for help. Message and data rates may apply. Message frequency varies. SMS consent is never required as a condition of purchasing goods or services from us.
For full SMS program terms, see our SMS Opt-In & SMS Terms page.
We do not sell your personal information. We may share information with:
We do not share mobile phone numbers or SMS opt-in data with third parties for marketing purposes.
We retain your information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. SMS consent records are retained indefinitely for compliance purposes.
You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable law. To request access or deletion, email scott@mcclainbros.com or call (215) 261-5803. To opt out of SMS communications, reply STOP to any message.
We use industry-standard security measures including Firebase security rules, Google Cloud encryption, and access controls to protect your information. No method of electronic transmission is 100% secure.
This service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
For privacy-related questions, contact us at:
We may update this Privacy Policy. Material changes will be noted on this page with an updated effective date.