McClainBros/1800heaters.com is a trade name of McClainbros Plumbing
Residential generator estimates, site assessments, installation coordination, scheduling, and related customer service.
Text to Opt In — No Account Needed
Text GENERATOR to
(215) 261-5803
to receive customer-care texts from McClainBros/1800heaters.com about your generator estimate, site visit, scheduling, photo requests, and technician arrival updates.
Message frequency varies. Msg & data rates may apply.
Reply STOP to opt out at any time. Reply HELP for help.
Consent is not a condition of purchase.
Carriers are not liable for delayed or undelivered messages. Privacy Policy · Terms of Service
You can also tap this link to open your messages app with GENERATOR pre-filled, then just tap Send.
SMS Program Terms & Opt-In
Program name: McClainBros/1800heaters.com customer-care alerts Sending number: (215) 261-5803 Effective date: September 7, 2025 · Last updated: September 7, 2025
Message Types
Generator estimate updates and quote information
Site-visit scheduling confirmations and appointment reminders
Appointment scheduling, rescheduling, and cancellation notices
Technician arrival windows and on-the-way notifications
Photo or information requests related to your site assessment
Installation coordination updates
General customer-service communications related to your request
Opt-in confirmation and opt-out confirmation messages
How Consent Is Obtained
Consent is obtained in one of two ways:
(1) By texting the keyword GENERATOR (or START, YES) to (215) 261-5803 as shown in the opt-in CTA above — you receive an immediate confirmation text.
(2) By verbally agreeing during a phone call with our staff after hearing our consent statement (script below), or by submitting the web opt-in form on this page. Your yes/no is recorded with date, employee, phone number, and script version; an opt-in confirmation text is sent immediately.
Consent Statement Read to Customers by Phone
📋 Staff reads this script aloud — Script Version SMS-CONSENT-V1
"I'd like to send you text message updates about your generator estimate and any upcoming site visits. You'd receive messages about scheduling, appointment confirmations, technician arrival windows, and photo or information requests. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to cancel, or HELP for help. Consent to receive texts is not required to do business with us. Do you agree to receive text messages from McClainBros/1800heaters.com at this number?"
The customer's yes or no is logged in our CRM with the date, time, employee name, phone number, and script version (SMS-CONSENT-V1). An opt-in confirmation text is sent immediately upon a yes response.
Message Frequency & Rates
Message frequency varies based on your service activity. Typically 1–6 messages per service event. Message and data rates may apply. Charges are billed by your mobile carrier; we do not charge separately for texts.
How to Opt Out (STOP)
Reply STOP to cancel at any time. You will receive one final message confirming you have been unsubscribed. You will receive no further SMS messages from us unless you re-enroll by texting GENERATOR, START, or YES, or by completing this form.
Help
Reply HELP for help, or contact us at (215) 261-5803 / scott@mcclainbros.com.
Consent Is Not Required
Consent to receive text messages is not a condition of purchasing goods or services. You may contact us by phone or email without enrolling in SMS messaging.
Carriers
Supported carriers include AT&T, Verizon, T-Mobile, US Cellular, and most major U.S. carriers. Carriers are not liable for delayed or undelivered messages.
Web Opt-In Form
Or enter your mobile number below to opt in via this form. Checking the box is required — we will not add you without your explicit consent.
Please enter a valid U.S. mobile number.
Messages sent from (215) 261-5803.
Message frequency varies. Message and data rates may apply.
Reply STOP to cancel at any time. You will receive one final confirmation message. Reply HELP for help. Consent to receive text messages is not a condition of purchasing goods or services.
You may communicate with us by phone or email without enrolling in SMS messaging.
SMS OPT-IN CONFIRMED
Thank you. You have opted in to receive customer-care text messages from
McClainBros/1800heaters.com at .
A confirmation text has been sent to your phone.
Message frequency varies. Message and data rates may apply.
Reply STOP to cancel at any time. You will receive one final message confirming you have been unsubscribed. Reply HELP for help or call (215) 261-5803.